About NOVALURRE ✨

Welcome to NOVALURRE.

NOVALURRE is a brand operated by Nanjing Ni Ji Qi E-Commerce Co., Ltd.

We are committed to providing customers with reliable products, clear service information, and a transparent online shopping experience. Our mission is to create a simple, convenient, and trustworthy way for customers to discover products that fit their needs. 😊

From browsing our collections and placing an order to receiving your purchase and accessing after-sales support, we focus on providing a smooth and enjoyable shopping journey at every step.

We provide customer assistance with product information, order inquiries, payment questions, shipping updates, returns, and refunds. Our support team is dedicated to responding to customer needs and helping resolve questions in a timely and professional manner. 💬

Company Information

For transparency and customer confidence, our business information is provided below:

Brand Name:
NOVALURRE

Legal Company Name:
Nanjing Ni Ji Qi E-Commerce Co., Ltd.

Customer Support Email:
service@novalurre.com

Business Address:
Room 214, No.4 Renmin South Road,
Gucheng Village, Gucheng Subdistrict,
Gaochun District, Nanjing, Jiangsu Province, China

Customer Support 🤝

Service Days:
Monday – Friday

Estimated Response Time:
Usually within 24–48 business hours

During holidays, promotional periods, or times with higher inquiry volumes, response times may take slightly longer.

Thank you for your understanding and continued support. ❤️

Our team will review your message carefully and respond as soon as possible.